Appointments & Referrals
Book an Appointment and Contact your provider Online:
https://my.mhsgenesis.health.mil
Access to Care
If you need to get care at BG Crawford F. Sams Army Health Clinic, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
- Active duty service members
- Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after BG Crawford F. Sams Army Health Clinic has met the health care needs of the three categories listed above within DOD access standards. This includes:
- Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
- Retired service members and their eligible family members
- DOD civilians and contractors
All patients, including those listed for space-available care, can continue to visit fill prescriptions from our
pharmacy.
How do I find a civilian provider in Japan?
The overseas contractor, International SOS, has established a network of qualified providers in all overseas areas for TRICARE beneficiaries. To find an overseas provider, search the
Overseas Provider Directory. If you're not a TRICARE beneficiary, please contact your medical insurance provider for assistance.
Are you a DOD Civilian or Contractor?
If you’re a DOD civilian employee or contractor stationed in Japan, you should contact your medical insurance provider for help in finding health care options.
COVID Vaccine
COVID Vaccines are by appointment only. Please use the link below to schedule your COVID Vaccine:
https://informatics-stage.health.mil/COVAX/
For questions please call: DSN: 315-262-4128 or 046-407-4128
Military Sick Call
Military sick call is by appointment only. For an appointment, call the appointment line starting at 7:00 a.m., Monday – Friday.
DSN: 315-262-4175
Within Japan: 046-407-4175
Family Medicine Appointments
Central Appointments:
DSN: 315-262-4175
Within Japan: 046-407-4175
Monday, Tuesday, Wednesday & Friday: 7 a.m. – 12 p.m. & 1 p.m. – 4 p.m.
Thursday: 7 a.m. – 12 p.m.
*Closed on federal holidays and selected training holidays.
Physical Exam Appointments
Information Line
(Telephone Consultation, Medical Advice, Medical Refills, Immunizations, Readiness and PHA Appointments):
DSN: 315-263-4175
Within Japan: 046-407-4175
Monday, Tuesday, Wednesday & Friday: 7:30 a.m. – 11:30 a.m. & 12:30 p.m. – 4:30 p.m.
Thursday: 7:30 a.m. – 12 p.m.
*Closed on federal holidays and selected training holidays.
Behavioral Health Appointments
Behavioral Health Service:
DSN: 315-263-4610
Within Japan: 046-407-4610
Monday, Tuesday, Wednesday & Friday: 7:30 a.m. – 12 p.m. & 1 p.m. – 4:30 p.m.
Thursday: 7:30 a.m. – 12 p.m.
*Closed on federal holidays and selected training holidays.
Other Appointments
Dental Clinic:
DSN: 315-263-4603
Within Japan: 046-407-4603
Preventive Medicine/Occupational Health:
DSN: 315-263-5050
Within Japan: 046-407-4603
U.S. Naval Hospital, Yokosuka Naval Base:
DSN: 315-243-5352
Within Japan: 046-816-5352
374th Medical Group, Yokota Air Base:
DSN: 315-225-8864
Within Japan: 042-507-6543
Branch Medical Clinic, Naval Air Facility Atsugi:
DSN: 315-264-3958
Within Japan: 046-763-3958