Health Services

Exceptional Family Member Program


The Exceptional Family Member Program: A Program for Families With Special Needs

When your family member has special needs, you have an extra roster of must-do's to be a good guardian of your family. The Exceptional Family Member Program, EFMP, offers many services for military families. Here are just a few of the ways it can help guide you to the resources your family.

What is the program about?

It's all about helping your family navigate the medical and educational system, so you can have more peace of mind about your family member's care. We assist by:

  • Identifying and enrolling family members with special medical or educational needs.
  • Finding out what services are available at your present or new duty station.

Supporting your family with information, referrals and non-clinical case management to access services.

Contact a Representative

To find an EFMP representative, visit the Military Installations website

Contact Us


DSN: 315-263-8643
Within Japan: 046-407-8643
From the U.S.: 011-81-46-407-8643


DSN: 315-263-5670
Within Japan: 046-407-5670
From the U.S.: 011-81-46-407-5670


Monday – Wednesday & Friday: 8 a.m. -11:30 a.m. & 12:30 p.m. – 4 p.m.
Thursday: 8 a.m. – 11:30 a.m.


Bldg. 704, Rooms 183/184


Exceptional Family Member Program - Camp Zama
Click here to send email

Exceptional Family Member Program - Okinawa
Click here to send email

Additional Information

For more information on the Exceptional Family Member Program -
Need to Update Your Information in DEERS? Click Here