Automated Prescription Refill Line
From U.S.: 011-81-46-816-4689
Within Japan: 046-816-4689
Prescription refills will be available for pickup at the Camp Zama Pharmacy the next duty day after 1000.
TRICARE Online (TOL) Patient Portal (PP)
Our Pharmacy can now support patients in requesting to fill both new and refillable prescriptions on TOL PP. In response, you will see the Rx Refill module displays as “Prescriptions” on TOL PP to better describe the capabilities. Prescription Fill capabilities.
TRICARE OTC Medications
TRICARE beneficiaries are eligible for Self-Care over-the-counter (OTC) medication program. The list of OTC medications is available at the pharmacy.
Space-Available Pharmacy Services
For prescriptions written by a Japanese provider, Space Available patients are encouraged to use the pharmacy recommended by the provider.
Handwritten prescriptions from a stateside provider may be filled using mail-order pharmacy if the patient has an APO mailbox. Patients are encouraged to check with their insurance company to determine which mail order pharmacy is covered under their plan.
Decisions on which medications or prescription drugs can be brought into Japan are made solely by the Japanese Government and subject to control under Japan’s Pharmaceutical Affairs Law. It does not matter if you have a valid U.S. prescription for a medicine/drug which is illegal in Japan: if you bring it with you, you risk arrest and detention by the Japanese authorities. The U.S. Embassy and Consulates in Japan do not maintain a comprehensive list of prohibited medications or ingredients. Comprehensive information is available only from the Japanese government and is subject to change without notice.
Please visit: https://www.mhlw.go.jp/english/policy/health-medical/pharmaceuticals/01.html for more information about bringing medicines for personal use and procedures for bringing drugs, quasi-drugs, cosmetics, medical devices, narcotics and psychotropics into Japan.
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.
Host Nation Prescriptions
State Side Prescriptions