Health Services

Mental Health 

Everyone reacts to stress and traumatic experiences differently. While some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Mental health and substance misuse conditions can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it.

If you or someone you know needs support now, call or text 988 or chat at 988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

BG Crawford F. Sams Army Health Clinic Mental Health Services

Our facility offers the following mental health services: 
  • Mindfulness and Wellbeing Workshops
  • Substance Use Disorder Clinical Care
  • Family Advocacy Program
  • Military Family Life Counselor services
  • Outpatient Psychological Treatment for individual, group, couples, and families
  • Tele-Behavioral Health (subject to availability)
Services can be accessed through referral from Primary Care Providers or through self-referral to the Rest and Resiliency Center in Building 534, Second Floor. For additional questions please contact DSN 315-263-4610.

The Military and Family Life Counseling Program

The Military and Family Life Counseling Program supports service members, their families and survivors with non-medical counseling worldwide. Trained to work with the military community, military and family life counselors deliver valuable face-to-face counseling services, briefings and presentations to the military community both on and off the installation.

https://www.militaryonesource.mil/benefits/military-family-life-counseling-program/

Army Community Service

All ACS programs support soldiers, civilian employees and families in maintaining readiness by coordinating and delivering comprehensive, responsive services that promote self-reliance, resiliency and stability.

https://www.armymwr.com/programs-and-services/personal-assistance

Behavioral Health Service

Behavioral Health Service (BHS) provides the Camp Zama community and surrounding area with a variety of general behavioral health and clinical Family Advocacy Program treatments for well-being. Active duty personnel, retirees, Department of Defense employees, Department of the Army civilians, contractors, and their family members are treated with dignity and integrity. Service will include, but is not limited to individual, marital, family or group counseling.

As a result of COVID-19, virtual health is offered to facilitate access to BHS. Face-to-face treatment is restricted to only those with emergent risks. Additionally, Tele-behavioral health (TBH) psychiatry service from Tripler Army Medical Center, provides intakes and follow-ups.



 

 

Contact Us

Phone

DSN 315-263-4610

Within Japan:
046-407-4610

From the U.S.:
011-81-46-407-4610

Military Health System Nurse Advice Line
+1-800-TRICARE, Option 1

Hours

Monday, Tuesday, Wednesday & Friday
7:30 a.m. – 12 p.m. & 1 p.m. – 4:30 p.m.
Thursday
7:30 a.m. – 12 p.m.
Closed weekends, federal holidays, and training holidays

Location

Building 534, Resiliency & Restoration Center, Camp Zama

Mental Health Resources

Veterans Crisis Line

CONUS
988, Press 1
Text 838255
 
OCONUS
Europe: 844-702-5495 or DSN 988
Pacific: 844-702-5493 or DSN 988
Asia: 855-422-7719 or DSN 988
 
Open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply. Learn More

Military Crisis Line

Call: 988 and press 1
Text: 838255

Military OneSource

Call 800-342-9647

InTransition Program

Call 800-424-7877

Email
Live Chat

Psychological Health Resource Center | 24/7

Call 866-966-1020

Behavioral Health Resources

Virtual Appointments (delivered via Adobe Connect):

DSN:

315-263-4610

Within Japan:

046-407-4610

From the U.S.:

011-81-46-407-4610

In-Person Emergent BHS:

Duty day: Patients will receive COVID-19 screening. If cleared, a F2F encounter will be conducted with a provider.

24 hour on-call service: For after-hour emergent care patients/units contact Military Police Desk at 263-3002 or Emergency Services at 263-2911

Location:

Building 534, Resiliency & Restoration Center, Camp Zama

Hours:

Monday, Tuesday, Wednesday & Friday: 7:30 a.m. – 12 p.m. & 1 p.m. – 4:30 p.m.
Thursday: 7:30 a.m. – 12 p.m.

Don’t forget to keep your family’s information up to date in DEERS!